Terms and Conditions

TERMS AND CONDITIONS

Last Updated: February 7, 2026

Welcome to InGrow. These Terms and Conditions ("Terms") govern your access to and use of the InGrow platform, services, and software (collectively, the "Service") operated by LLAMA AI (OPC) PRIVATE LIMITED, a company incorporated under the laws of India ("InGrow," "we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.

Please read these Terms carefully before using our Service. If you do not agree to these Terms, you may not access or use the Service.

1. Acceptance of Terms

YOU ACKNOWLEDGE AND AGREE THAT, BY CLICKING ON THE "I AGREE" OR SIMILAR BUTTON, REGISTERING FOR AN ACCOUNT, OR ACCESSING OR USING THE SERVICE, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICE.

These Terms are effective as of the date you first click "I agree" (or similar button or checkbox) or use or access the Service, whichever is earlier.

If you accept or agree to these Terms on behalf of your employer or another legal entity, you represent and warrant that:

  • You have full legal authority to bind your employer or such entity to these Terms
  • You have read and understand these Terms
  • You agree to these Terms on behalf of the party that you represent

In such event, "you" and "your" will refer and apply to your employer or such other legal entity.

Any personal data you submit to us or which we collect about you is governed by our Privacy Policy, available at https://www.ingrow.ai/privacy-policy. You acknowledge that by using the Service, you have reviewed the Privacy Policy. The Privacy Policy is incorporated by reference into these Terms and together form this "Agreement."

2. Description of Service

InGrow is a business intelligence and outreach platform that helps users:

  • Capture and analyze signals and activities from professional networking platforms and social media channels
  • Identify engagement opportunities based on recent activity (typically within the last 24 hours)
  • Facilitate personalized outreach and communication campaigns
  • Automate certain aspects of professional networking and lead generation

Our Service integrates with various professional networking platforms and social media services (collectively, "Third-Party Platforms") to provide these capabilities. While we may reference specific platforms in our documentation and user interface, users acknowledge that our Service is designed to work with multiple professional networking and social media platforms.

3. Account Registration and Security

3.1 Account Creation and Information

You must register for an account to use the Service. As part of the registration process, you will be requested to provide certain information, including without limitation your name, full address, phone number, billing information and email address.

By using the Service, you agree to:

  • Provide true, accurate, current, and complete information as prompted by the registration process
  • Maintain and promptly update your account information to keep it accurate, current, and complete
  • Maintain the security of your account credentials
  • Accept all risks of unauthorized access to your account

3.2 Account Ownership and Transferability

The person signing up for the Service will be the contracting party ("Account Owner") for the purposes of these Terms and will be the person who is authorized to use any corresponding account we provide to the Account Owner in connection with the Service; provided, however, that if you are signing up for the Service on behalf of your employer, your employer shall be the Account Owner.

As the Account Owner:

  • You are solely responsible for complying with these Terms
  • Only you are entitled to all benefits accruing thereto
  • Your account is NOT transferable to any other person or account
  • You are the sole authorized user of your account

3.3 Account Responsibility and Security

You are responsible for:

  • Maintaining the confidentiality of any login, password, and account number provided by you or given to you by InGrow for accessing the Service
  • All activities that occur under your password or account, even if not authorized by you

InGrow has no control over the use of any user's account and expressly disclaims any liability derived therefrom.

You must immediately notify us of:

  • Any unauthorized use of your password or account
  • Any suspected breach of security
  • Any other breach or threatened breach of our security or the security of your account

3.4 Third-Party Platform Connections

When connecting Third-Party Platform accounts to InGrow, you represent that:

  • You are entitled to disclose your Third-Party Platform login information to InGrow
  • You grant InGrow access to your Third-Party Platform account without breach of any terms and conditions that govern your use of the applicable Third-Party Platform
  • You grant this access without obligating InGrow to pay any fees or making InGrow subject to any usage limitations imposed by such third-party service providers

By granting InGrow access to any Third-Party Platform accounts, you understand that:

  1. InGrow may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Platform account (the "Third-Party Content") so that it is available on and through the Service via your account
  2. InGrow may submit and receive additional information to your Third-Party Platform account to the extent you are notified when you link your account

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY PLATFORM ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY PROVIDERS.

You will have the ability to disable the connection between your account on the Service and your Third-Party Platform accounts at any time through your account settings.

4. Use of Service and Acceptable Use Policy

4.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

4.2 Prohibited Activities

You agree NOT to engage in any of the following prohibited activities:

  • Copying, distributing, or disclosing any part of the Service in any medium other than as allowed by the Service and these Terms
  • Using any automated system (other than any functionalities of the Service), including without limitation "robots," "spiders," "offline readers," etc., to access the Service
  • Transmitting spam, chain letters, or other unsolicited messages
  • Attempting to phish, pharm, pretext, spider, crawl, or scrape
  • Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service
  • Violating any international, federal, state regulations, rules, laws, or local ordinances
  • Conducting any unlawful purposes or soliciting others to perform or participate in any unlawful acts
  • Uploading invalid data, viruses, worms, or other software agents through the Service
  • Infringing upon or violating our intellectual property rights or the intellectual property rights of others
  • Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity
  • Harassing, insulting, harming, abusing, defaming, stalking, threatening, intimidating, or otherwise violating the legal rights (such as rights of privacy and publicity) of any other users, visitors, parties with whom you interact in connection with the Service, or staff members of InGrow
  • Interfering with any activity that threatens the performance, security, or proper functioning of the Service
  • Uploading or transmitting viruses or any other type of malicious code
  • Attempting to decipher, decompile, disassemble, or reverse engineer any of the software or algorithms used to provide the Service
  • Bypassing security features or measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein
  • Attempting to access unauthorized accounts or to collect or track the personal information of others
  • Using the Service for any purpose or in any manner that infringes the rights of any third party
  • Encouraging or enabling any other individual to do any of the foregoing
  • Using the Service for any illegal purpose or in violation of any laws
  • Violating the terms of service of any Third-Party Platform
  • Sending spam, unsolicited messages, or engaging in abusive communication practices
  • Using the Service to harvest or collect information about other users without their consent
  • Reverse engineering, decompiling, or disassembling any portion of the Service
  • Removing, circumventing, or altering any proprietary notices or labels on or in the Service

4.3 Disclosure of Interests and Motivations

You hereby warrant and represent that, other than as fully and promptly disclosed to InGrow, you do not have any motivation, status, or interest which InGrow may reasonably wish to know about in connection with the Service, including without limitation, if you are using or will or intend to use the Service for any journalistic, investigative, or unlawful purpose.

You hereby warrant and represent that you will promptly disclose to InGrow in writing any such motivation, status, or interest, whether existing prior to registration or as arises during your use of the Service.

4.4 Compliance with Third-Party Platform Policies

You acknowledge and agree that:

  • Your use of the Service must comply with all applicable Third-Party Platform terms of service and policies
  • We implement best practices to ensure compliant usage of Third-Party Platforms
  • However, we cannot guarantee or be held responsible for compliance if you use your connected accounts with other automation tools or services simultaneously

IMPORTANT WARNING: We strongly advise against using the same Third-Party Platform account with InGrow and any other automation tools, bots, or services simultaneously. While we implement industry best practices and rate limiting to ensure safe usage, we cannot control or verify the practices of other services. Using multiple automation tools on the same account significantly increases the risk of account restrictions or bans from the Third-Party Platform.

4.5 Data Usage and Sharing

By using our Service, you acknowledge and agree that:

  • We utilize various third-party services and technologies to provide and improve our Service, including but not limited to:

    • Large Language Models (LLMs) from providers such as OpenAI, Anthropic, and open-source models
    • Cloud infrastructure and hosting services
    • Analytics and monitoring tools
    • API services and integrations

  • Data Shared with Third Parties:

    • Content data (such as posts, messages, and public profile information from Third-Party Platforms) may be processed by our AI/LLM providers to generate personalized outreach messages and analyze engagement opportunities
    • Technical data (such as usage metrics, error logs, and performance data) may be shared with our infrastructure and analytics providers
    • No personally identifiable information (PII) such as your email address, phone number, payment information, or private personal details is shared with AI/LLM providers
    • Sensitive account credentials and authentication tokens are never shared with third-party AI/LLM providers

  • Data Protection Measures:

    • We implement technical and organizational measures to protect your data
    • All data transmission to third-party services is encrypted
    • We maintain agreements with third-party providers that include confidentiality and data protection obligations
    • We regularly review our third-party providers for security and privacy compliance

For more detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

5. Fees and Payment

5.1 Payment Processing

Payment and any other expenses must be paid through third-party payment processing systems (which may include but are not limited to Razorpay, Stripe, and their affiliates) (the "Payment Processor") as indicated on the Service.

You may be required to:

  • Register with the Payment Processor
  • Agree to terms of service of the Payment Processor
  • Provide your payment details to the Payment Processor
  • Go through a vetting process at the request of the Payment Processor to set up an account

By accepting these Terms, you agree that you have downloaded or printed, and reviewed and agreed to, the Payment Processor's terms of service (the "Payment Processor Agreement").

Please note that InGrow is not a party to the Payment Processor Agreement and that you, the Payment Processor, and any other parties listed in the Payment Processor Agreement are the parties to the Payment Processor Agreement. InGrow has no obligations, responsibility, or liability to any user or any other party under the Payment Processor Agreement.

5.2 Subscription Fees

You agree to pay the prices and fees displayed on the Service, including, if applicable, any minimum commitment (the "Fees").

If your use of the Service exceeds any applicable service capacity, you will be billed for such usage and you agree to pay the additional fees in the manner provided by the Service.

InGrow reserves the right to:

  • Change the Fees or applicable charges
  • Institute new charges and Fees from time to time following notice to you

5.3 Payment Obligations

In the event of the termination of this Agreement, you will immediately pay in full the Fees for the Service up to and including the last day on which the Service is provided (including any unpaid amount of any applicable minimum commitment).

5.4 Billing Disputes

If you believe that InGrow has billed you incorrectly, you must contact InGrow no later than sixty (60) days after the closing date on the first billing statement in which the error or problem appeared in order to be eligible for any potential adjustment or credit.

Inquiries should be directed to akshay@tryingrow.com.

5.5 Taxes

All Fees are exclusive of applicable federal, state, local, or other governmental sales, goods and services, or other taxes, fees, or charges now in force or enacted in the future ("Taxes").

Any applicable Taxes:

  • Are based on the rates applicable to the billing address you provide to us
  • Will be calculated at the time a transaction is charged to your account

Unless otherwise indicated, all prices, fees, and other charges are in United States Dollars (USD) or Indian Rupees (INR) as displayed on the Service, and all payments shall be in the currency specified at the time of purchase.

6. Refund Policy

6.1 Account Restrictions or Bans

We will provide a refund of your subscription fees under the following specific circumstances:

Eligible for Refund: If your Third-Party Platform account(s) connected to InGrow are restricted, suspended, or permanently banned by the Third-Party Platform, AND you can demonstrate that:

  • The account was used exclusively with InGrow during the period in question
  • The account was not concurrently used with any other automation tools, bots, scripts, or services
  • You followed all usage guidelines and recommendations provided by InGrow
  • You did not violate the Third-Party Platform's terms of service through manual actions or other means

NOT Eligible for Refund: We reserve the right to deny a refund if:

  • The restricted or banned account was used with other automation tools, services, bots, or scripts concurrently with or during the same period as InGrow usage
  • You violated our Acceptable Use Policy or any Third-Party Platform's terms of service
  • The restriction or ban was caused by your manual actions or violations unrelated to InGrow
  • You cannot provide reasonable evidence that the account was used exclusively with InGrow
  • The restriction is temporary and your access is later restored
  • The account had prior restrictions or warnings before using InGrow

6.2 Refund Process

To request a refund:

  1. Submit a refund request through our support system within 7 days of the account restriction or ban
  2. Provide evidence of the restriction or ban from the Third-Party Platform
  3. Provide a signed declaration that the account was used exclusively with InGrow
  4. Allow up to 14 business days for investigation and processing

6.3 Refund Amount

If approved, the refund will be:

  • Prorated based on the unused portion of your subscription period from the date of account restriction or ban
  • Processed to your original payment method within 14 business days of approval
  • Limited to the current subscription period only (no refunds for prior periods)

6.4 No Other Refunds

Except as expressly provided in this Section 6, all fees are non-refundable. We do not provide refunds for:

  • Change of mind or dissatisfaction with results
  • Unused subscription time when you voluntarily cancel
  • Technical issues or downtime unless they exceed our Service Level Agreement (if applicable)
  • Account restrictions that do not result in permanent bans

7. Best Practices and User Guidance

7.1 Our Commitment to Safety

InGrow is committed to providing a safe and compliant service. We:

  • Implement rate limiting and throttling to prevent excessive API calls
  • Follow Third-Party Platform API guidelines and best practices
  • Monitor usage patterns to identify potential compliance issues
  • Provide guidance and recommendations for safe usage
  • Regularly update our systems to align with Third-Party Platform policy changes
  • Use intelligent algorithms to mimic human-like behavior patterns

7.2 User Responsibility

Despite our best practices, you acknowledge that:

  • Third-Party Platforms may change their policies, detection methods, or enforcement at any time
  • No automation tool can guarantee complete immunity from detection or restrictions
  • You are ultimately responsible for your use of your Third-Party Platform accounts
  • You should review and comply with all Third-Party Platform terms of service independently

7.3 Recommendations

We strongly recommend that you:

  • Do not use your InGrow-connected accounts with any other automation tools
  • Regularly review Third-Party Platform terms of service and policy updates
  • Start with conservative usage limits and gradually increase as comfortable
  • Monitor your account health and any warnings from Third-Party Platforms
  • Maintain a backup of important connections and data from your Third-Party Platform accounts
  • Use professional, respectful communication in all outreach activities

8. Intellectual Property Rights

8.1 Our Proprietary Material

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, trademarks, logos, typefaces, and other content (collectively "Proprietary Material") that users see or read through the Service is owned by InGrow, excluding Third-Party Content, which users hereby grant InGrow a license to use.

Proprietary Material is protected by the domestic and international laws governing copyright, patents, and other proprietary rights.

You may not copy, download, use, redesign, reconfigure, or retransmit anything from the Service without InGrow's express prior written consent. Any use of such Proprietary Material, other than as permitted in these Terms, is expressly prohibited without the prior permission of InGrow.

8.2 Trademarks

The service marks and trademarks of InGrow, including without limitation the InGrow name and logos, are service marks owned by LLAMA AI (OPC) PRIVATE LIMITED. Any other trademarks, service marks, logos, and/or trade names appearing via the Service are the property of their respective owners.

You may not copy or use any of these marks, logos, or trade names without the express prior written consent of the owner.

8.3 Your Content

You retain all rights to any content you submit, post, or display through the Service ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, and distribute Your Content solely as necessary to provide and improve the Service.

8.4 Feedback

Additionally, you may choose to or we may invite you to submit comments, ideas, or feedback about the Service, including without limitation about how to improve our services or our products ("Feedback").

By submitting any Feedback, you agree that:

  • Your disclosure is gratuitous, unsolicited, and without restriction and will not place InGrow under any fiduciary or other obligation
  • We are free to use the Feedback without any additional compensation to you, and/or to disclose the Feedback on a non-confidential basis or otherwise to anyone
  • By acceptance of your submission, InGrow does not waive any rights to use similar or related Feedback previously known to InGrow, developed by its employees, or obtained from sources other than you

You acknowledge that all email and other correspondence that you submit to us shall become our sole and exclusive property.

9. Confidential Information

9.1 Confidentiality Obligations

You acknowledge that Confidential Information (as defined below) is a valuable, special, and unique asset of InGrow and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer, or use) any Confidential Information for any purpose other than using the Service in accordance with these Terms.

If relevant, you may disclose the Confidential Information to your authorized employees and agents provided that they are also bound to maintain the confidentiality of Confidential Information.

You shall:

  • Promptly notify InGrow in writing of any circumstances that may constitute unauthorized disclosure, transfer, or use of Confidential Information
  • Use best efforts to protect Confidential Information from unauthorized disclosure, transfer, or use
  • Return all originals and any copies of any and all materials containing Confidential Information to InGrow upon termination of this Agreement for any reason whatsoever

9.2 Definition of Confidential Information

The term "Confidential Information" shall mean any and all of InGrow's:

  • Trade secrets
  • Confidential and proprietary information
  • All other information and data of InGrow that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure

Confidential Information shall be deemed to include:

  • Technical data, know-how, research, product plans, products, services
  • Customer lists, markets, software, developments, inventions, processes, formulas, technology
  • Designs, drawings, engineering, hardware configuration information
  • Marketing, finances, strategic and other proprietary and confidential information relating to InGrow or InGrow's business, operations, or properties
  • Information about InGrow's staff, users, or partners
  • Other business information disclosed directly or indirectly in writing, orally, or by drawings or observation

10. Privacy and Data Protection

10.1 Privacy Policy

Our Privacy Policy describes how we collect, use, store, and protect your information. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.

10.2 Data Security

While we implement reasonable security measures to protect your data, you acknowledge that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

10.3 Data Retention

We retain your data for as long as your account is active or as needed to provide you the Service. You may request deletion of your data by terminating your account, subject to our legal obligations to retain certain information.

10.4 Data Deletion Upon Termination

Following the termination or cancellation of your account, we reserve the right to delete all your data in the normal course of operation. Your data cannot be recovered once your account is terminated or cancelled.

11. Third-Party Services and Links

11.1 Third-Party Websites

The Service may contain links (such as hyperlinks) to third-party websites. Such links do not constitute endorsement by InGrow or association with those websites, their content, or their operators.

Such links (including without limitation external websites that are framed by the Service as well as any advertisements displayed in connection therewith) are provided as an information service, for reference and convenience only.

InGrow:

  • Does not control any such websites
  • Is not responsible for their (i) availability or accuracy, or (ii) content, advertising, products, or services
  • Has no obligation to monitor, review, or remove links to third-party websites, but reserves the right to limit or remove links to third-party websites on the Service at its sole discretion

It is your responsibility to evaluate the content and usefulness of the information obtained from other websites.

11.2 Disclaimer of Liability for Third-Party Content

You acknowledge and agree that InGrow:

  • Is not involved in the creation or development of third-party websites and disclaims any responsibility for third-party websites
  • Cannot be liable for claims arising out of or relating to third-party websites
  • Expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with links that may appear on the Service

You hereby agree to hold InGrow harmless from any liability that may result from the use of links that may appear on the Service.

11.3 Third-Party Platform Integration

InGrow makes no effort to review any Third-Party Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and InGrow is not responsible for any Third-Party Content.

Please note that if a Third-Party Platform account or associated service becomes unavailable or InGrow's access to such Third-Party Platform account is terminated by the third-party service provider, then Third-Party Content may no longer be available on and through the Service.

12. Disclaimers and Warranties

12.1 "AS IS" Service

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12.2 No Warranties About Accuracy or Completeness

INGROW MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE SERVICE OR THE CONTENT OF ANY SITES LINKED TO THE SERVICE.

12.3 Disclaimer of Liability

InGrow assumes no liability or responsibility in contract, warranty, or in tort for any:

  • Errors, mistakes, or inaccuracies of content
  • Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Service
  • Any access to or use of our secure servers and/or any and all personal information and/or financial information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Service by any third party
  • Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service
  • Events beyond our reasonable control

12.4 No Guarantee of Results

We do not guarantee that:

  • The Service will meet your specific requirements or expectations
  • The Service will be uninterrupted, timely, secure, or error-free
  • Any results, data, or information obtained through the Service will be accurate or reliable
  • Your use of the Service will lead to any particular business outcome, engagement, or results
  • Your Third-Party Platform accounts will not be restricted, limited, or banned

12.5 Third-Party Platform Risks

You acknowledge and accept the inherent risks of:

  • Using automation tools with Third-Party Platforms
  • Potential restrictions, limitations, or bans from Third-Party Platforms
  • Changes to Third-Party Platform policies that may affect the Service
  • Data loss or account access issues with Third-Party Platforms

13. Limitation of Liability

13.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LLAMA AI (OPC) PRIVATE LIMITED (TRADING AS INGROW), ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
  • LOSS OF OR DAMAGE TO THIRD-PARTY PLATFORM ACCOUNTS
  • DAMAGES ARISING FROM ACCOUNT RESTRICTIONS, SUSPENSIONS, OR BANS
  • DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
  • DIRECT, INDIRECT, INCIDENTAL, ACTUAL, CONSEQUENTIAL, ECONOMIC, SPECIAL, OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY INGROW, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES)

EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME, ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

13.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE LOWER OF:

  • THE TOTAL FEES PAID BY YOU TO INGROW DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR
  • RUPEES TEN THOUSAND (INR 10,000)

13.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you in their entirety.

13.4 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the disclaimers of warranty and limitations of liability set forth herein, and that the same form an essential basis of the bargain between you and us.

14. Indemnification

14.1 Your Indemnification Obligations

You hereby agree to indemnify, defend, and hold harmless LLAMA AI (OPC) PRIVATE LIMITED (trading as InGrow), its officers, directors, employees, agents, attorneys, insurers, successors, and assigns (the "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your use or inability to use the Service
  • Your breach or violation of this Agreement
  • Your violation of any law or the rights of any user or third party
  • Any content submitted by you or using your account to the Service, including, but not limited to, the extent such content may infringe on the intellectual property rights of a third party or otherwise be illegal or unlawful
  • Your violation of Third-Party Platform terms of service
  • Any actions taken by Third-Party Platforms against your account
  • Your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure

14.2 Defense and Settlement

InGrow reserves the right, in its own sole discretion, to assume the exclusive defense and control at its own expense of any matter otherwise subject to your indemnification.

You will not, in any event, settle any claim or matter without the prior written consent of InGrow.

15. Term and Termination

15.1 Term

These Terms commence when you first access the Service and continue until terminated in accordance with this Section.

15.2 Termination by You

You may cancel and delete your account at any time by:

  • Using the features on the Service to do so (if applicable and available), or
  • Sending written notice to akshay@tryingrow.com

Upon termination by you, your access to the Service will cease at the end of your current billing period. No refunds will be provided for the unused portion of any subscription period except as provided in Section 6.

15.3 Termination by InGrow

Unless otherwise agreed to in writing between you and InGrow, InGrow may terminate these Terms for any or no cause, at any time, with or without notice.

We may terminate or limit your right to use the Service immediately, without prior notice or liability, if:

  • You breach any provision of these Terms
  • You engage in fraudulent, abusive, or illegal activity
  • We are required to do so by law or legal process
  • We determine, in our sole discretion, that continuing to provide the Service to you creates a risk to us, other users, or Third-Party Platforms
  • Your account remains inactive for an extended period
  • We are investigating or believe that you have breached any provision of this Agreement

15.4 Prohibition on Re-Registration

If InGrow terminates or limits your right to use the Service, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

15.5 Effect of Termination

Upon termination:

  • All licenses and rights granted to you under these Terms will immediately cease
  • You must cease all use of the Service
  • We may delete your account data and any content associated with your account
  • You will immediately pay in full the Fees for the Service up to and including the last day on which the Service is provided (including any unpaid amount of any applicable minimum commitment)

The provisions of these Terms which by their intent or meaning are intended to survive such termination, including without limitation the provisions relating to:

  • Your obligation to pay unpaid Fees
  • Disclaimer of warranties
  • Limitations of liability
  • Indemnification
  • Governing law
  • Dispute resolution

...shall survive any termination of these Terms and any termination of your use of or subscription to the Service and shall continue to apply indefinitely.

15.6 Right to Modify or Discontinue

InGrow reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Service at its sole discretion. InGrow is not liable to you for any modification or discontinuance of all or any portion of the Service.

InGrow has the right to restrict anyone from completing registration as a user if InGrow believes such person may threaten the safety and integrity of the Service, or if, in InGrow's discretion, such restriction is necessary to address any other reasonable business concern.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

16.2 Jurisdiction and Venue

Any legal action or proceeding arising out of or relating to these Terms or the Service shall be instituted exclusively in the courts located in Chamarajnagar, Karnataka, India, or in the event such courts lack jurisdiction, in the courts of Bangalore, Karnataka, India. You irrevocably submit to the jurisdiction of such courts and waive any objection to venue in such courts.

16.3 Dispute Resolution Process

Before filing any legal claim, you agree to:

  1. First contact us at akshay@tryingrow.com to attempt to resolve the dispute informally
  2. Attempt in good faith to negotiate a written resolution of the matter directly for at least 30 days after notification (via certified mail or personal delivery)

If the matter remains unresolved for 30 days after notification, either party may pursue formal legal action in accordance with this Section 16.

16.4 No Class Actions

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide proceedings.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and LLAMA AI (OPC) PRIVATE LIMITED (trading as InGrow) regarding the Service and supersede all prior agreements and understandings.

17.2 Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on our website with a new "Last Updated" date
  • Sending an email notification to the address associated with your account
  • Displaying a prominent notice within the Service

Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.

If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you must terminate, and immediately stop using, the Service.

17.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of LLAMA AI (OPC) PRIVATE LIMITED.

17.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. LLAMA AI (OPC) PRIVATE LIMITED may assign these Terms or any rights hereunder without restriction, including but not limited to assignments:

  1. To a parent or subsidiary
  2. To an acquirer of assets
  3. To any other successor or acquirer

Any attempted assignment in violation of this section shall be null and void. This Agreement will inure to the benefit of LLAMA AI (OPC) PRIVATE LIMITED, its successors, and assigns.

17.6 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, riots, natural disasters, failure of telecommunications infrastructure, or changes to Third-Party Platform policies or APIs.

17.7 No Agency Relationship

No agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship is intended or created by this Agreement. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and LLAMA AI (OPC) PRIVATE LIMITED. You have no authority to bind LLAMA AI (OPC) PRIVATE LIMITED or make commitments on our behalf.

17.8 Notices and Electronic Communications

You consent to receive any agreements, notices, disclosures, and other communications (collectively, "Notices") to which this Agreement refers electronically, including without limitation by email or by posting Notices on the Service.

You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All notices to you will be sent to the email address associated with your account or posted on the Service. All notices to us should be sent to:

LLAMA AI (OPC) PRIVATE LIMITED
Trading as: InGrow
#22/54, 2nd Cross Road, Brambramba Extn
Chamarajanagar, Karnataka - 571313
India
Email: akshay@tryingrow.com
CIN: U62099KA2026OPC215167

Unless otherwise specified in this Agreement, all notices under this Agreement will be in writing and will be deemed to have been duly given:

  • When received, if personally delivered or sent by certified or registered mail, return receipt requested
  • When receipt is electronically confirmed, if transmitted by email
  • The day after it is sent, if sent for next day delivery by a recognized courier service

17.9 Language

These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

17.10 No Rights of Third Parties

None of the terms of this Agreement are enforceable by any persons who are not a party to this Agreement.

17.11 Export Control

You agree to comply with all applicable export and re-export control laws and regulations, including but not limited to Indian export control laws and regulations.

17.12 Mobile Phone Communications

By providing your mobile phone number and using the Service, you hereby affirmatively consent to InGrow's use of your mobile phone number for calls and recurring texts (including with an autodialer and/or prerecorded voice) in order to:

  • Perform and improve upon the Service
  • Facilitate the carrying out of our Service
  • Provide you with information and reminders regarding your registration, changes and updates, service outages, or alterations

These calls and texts may include, among other things, push notifications and other reminders.

InGrow will not assess any charges for calls or texts, but standard message, data, or other charges from your wireless carrier may apply.

You may opt-out of receiving text messages by:

  • Modifying your account settings on the Service
  • Texting "STOP" in response to any texts
  • Emailing akshay@tryingrow.com and specifying you want to opt-out of texts

You may opt-out of receiving calls by:

  • Stating that you no longer wish to receive calls during any call with us
  • Emailing akshay@tryingrow.com and specifying you want to opt-out of calls

You understand that we may send you a text confirming any opt-out by you.

18. Contact Information

If you have any questions about these Terms, please contact us at:

LLAMA AI (OPC) PRIVATE LIMITED
Trading as: InGrow
Email: akshay@tryingrow.com
Website: https://www.ingrow.ai
Registered Address: #22/54, 2nd Cross Road, Brambramba Extn, Chamarajanagar, Karnataka - 571313, India
CIN: U62099KA2026OPC215167

By using InGrow, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms and Conditions are effective as of the "Last Updated" date stated above.